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My Philips 3000/2000 Series Cordless Vacuum shows and error code

نشرت في 10 October 2024
To learn what the error codes and/or LED signals of your Philips 3000 or 2000 Series Cordless Vacuum Cleaner mean, read the article below.
 
When three LEDs are flashing twice a second for 10 times it means that the ambient temperature is too high or too low. Please use and store the appliance at a temperature between 0°C and 35°C (32°F - 95°F). Charge the appliance or battery at a temperature between 10°C and 35°C (50°F - 95°F).
When the outer two LEDs are flashing three times a second for 15 times it means that the motor is jammed or damaged. Remove the battery (see image below), wait 10 seconds, and then put the battery back. If this does not work, please take the appliance to a Philips service center, or contact us for further assistance at http://www.philip.com/support .
When the middle LED is flashing twice a second for 10 times it means that a foreign object is stuck in the nozzle. Make sure the appliance is switched off (image 1). Clean the nozzle by removing the tube from the main appliance and check if something is stuck in the part of the nozzle that was connected to the tube. If you find no blockages, follow the instructions below to clean the nozzle and brush:
  • Remove the brush while holding the button on the side (image 2). 
  • Remove all visible pollution by hand (image 3) 
  • Cut and remove any tangled hairs from the brush (image 4). 
  • Remove the side cap (image 5) and remove hairs in between (image 6). 
  • Insert the brush back in place, and your vacuum is ready to use (images 7-8).
  • If this does not work, please take the appliance to a Philips service center, or contact us for further assistance at http://www.philips.com/support .
When the left two LEDs are flashing three times a second for 15 times it means that there is a short circuit in the nozzle. Remove the nozzle, leave it aside for potential moisture to dry, and then put the nozzle back. If this does not work, please take the appliance to a Philips service center, or contact us for further assistance at http://www.philips.com/support .
 
When the right LED is flashing twice a second for 10 times it means that the wrong adapter is used. Only use the original adapter to charge the appliance.
 

When the left LED is flashing four times a second for 20 times it means the battery is not charged. Charge the appliance and restart the appliance. If this does not work, please take the appliance to a Philips service center, or contact us for further assistance at http://www.philips.com/support .
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