2 year warranty
Frequently Asked Questions
How do I charge my Sonicare toothbrush?
What are the brushing modes for my Sonicare toothbrush?
How does the pressure sensor feedback work on my Sonicare toothbrush?
How do I register my Sonicare toothbrush?
Can I use my Philips Sonicare Toothbrush in the shower?
What do the symbols on my Sonicare toothbrush mean?
Can I replace the battery of my Sonicare toothbrush?
Which brush head fits my Sonicare toothbrush?
In which countries is the Sonicare app available?
What do the battery status lights indicate on my Sonicare toothbrush?
Which devices are compatible with the Sonicare App / Sonicare for Kids App?
How do I change the intensity settings on my Sonicare toothbrush?
How to clean my Philips Sonicare toothbrush?
How do I connect my toothbrush to the Sonicare app?
How do I brush my teeth using the Sonicare app?
Troubleshooting
My Sonicare toothbrush turns off by itself
My Sonicare toothbrush is vibrating less powerfully
My Sonicare toothbrush is not vibrating
My Sonicare toothbrush is not charging
My Sonicare toothbrush vibrates too powerfully
How do I connect my Philips Sonicare toothbrush to the Sonicare app (Android only)?
How do I reconnect my Philips Sonicare toothbrush to the Sonicare app (Android only)?
How do I reconnect to the Sonicare app on a Samsung device?
My Sonicare toothbrush makes a loud noise
Warranty and service
Check the terms of your warranty and start a product exchange or repair