Philips Support

HDCP Error message appears when connected to the accessory device using HDMI connection

Published on 2016-12-29

On the Philips DVDR7300H, this message can appear on the local LCD display of the recorder when the “other” HDMI input is selected.

  • Select the right input source on the TV
  • If the picture continues to get interrupted : reselect the HDMI external source input by changing to whatever other source input from the AV menu and then switch back to the originally selected HDMI source input:
  1. Press AV button on the remote control
  2. Press cursor 1 line up from the HDMI external source that is selected by default and then press ok button
  3. Press AV again
  4. Press cursor 1 line down to return to original HDMI external source and press ok
  5. The compatibility check process between TV and accessory device will start over again
  • Reset (switch off and back on) the TV and also reset the accessory device
  • If it still does not work the software of the DVDR must be updated with the latest version. The latest software can be downloaded on the Philips site.
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