My Philips Airfryer shows dashes or an E1 error code

Updated on 2022-02-24

If your Philips Airfryer won't turn on and is showing either blinking dashes (----) or the error code E1, please see below for further information.

My Airfryer does not turn on anymore and shows blinking dashes: Your Airfryer is in the firmware update mode. This update takes up to 1 minute and the Airfryer cannot be used during this time.
My Airfryer shows error code E1: Unplug the appliance and let it rest for 5 minutes before plugging in again.
If your device was stored at low ambient temperature, let it adjust to room temperature for at least 15 min before plugging in again, because if the heat up time of the device is too long, E1 is shown on the display.
If your display still shows E1, please contact the Philips Consumer Care team in your area.

Other issues

Noise (1): My Philips Airfryer makes a noise
Performance (2): My Philips Airfryer homemade fries are not as expected

The food from my Philips Airfryer is not crispy or as expected
Apps (1): My Philips NutriU App closed or crashed
Device (4): How do I detach the basket of my Philips Airfryer from the pan?

The coating of my Philips Airfryer’s pan or basket peels off

My Philips Airfryer does not switch on

White smoke comes out of my Philips Airfryer
Display (1): The on/off button light of my Philips Airfryer does not turn off
Temperature issues (1): My Philips Airfryer does not heat up

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