I am unable to save the picture and sound settings on my Philips TV

Published on 2016-12-29

You changed some personal settings, but they were reset after you switched off the TV.

Verify if the TV is set to [Shop] mode. Use the remote control to select: [Setup]>[Advanced TV settings]>[Preferences]>[Location].

Only the [Home] mode allows you to change any preferred settings.

Proceed as follows to activate the [Home] mode:

Steps 1-3

Press the [Home] button on the remote control to access the [Home] menu.
Use the cursor buttons [Up][Down][Left][Right] to select [Setup] and press the [OK] button to confirm.
Select [TV settings] and press the [OK] button.

Steps 4-8

Press the cursor [Down] to select [Preferences] and press the cursor [Right] .
Select [Location] and press the cursor [Right] .
Select [Home] and press the [OK] button to confirm.
Press the [Back] button to exit the menu.
After you have activated the [Home] mode, you need to switch your TV to standby, in order to make sure that the TV completely exits the [Shop] mode.

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