My Philips HomeRun vacuum cleaner robot does not auto-empty
Published on 17 July 2024
If your Philips HomeRun vacuum and mop robot (models XU7100, XU3100 and XU3110) does not empty automatically after it finishes cleaning and returning to the station, find possible causes and solutions below.
Auto-Empty station (XU7100, XU3100, XU3110, and XU2100 only)
The Philips HomeRun models, XU7100, XU3100, XU3110, and XU2100 are equipped with an Auto-Empty station. After cleaning, the dustbin automatically empties into the disposable bag in the Auto-Empty station.
To make sure your robot empties its dustbin automatically in the disposable bag:
Note for model XU7100
If the solutions above did not help solve the issue, contact us for further assistance.
To make sure your robot empties its dustbin automatically in the disposable bag:
- Check that the station is connected to the wall socket.
- Ensure that the disposable dust bag is installed correctly. Tip: watch the video about using the Auto-Empty station of your robot model below.
- Check that the dust bag is not full.
- Verify that the lid of the station is closed.
- Turn off Quite mode or Do not disturb mode off, in the HomeRun app.
Note for model XU7100
- Auto-emptying will not start if you move your robot back to the station by hand.
- Auto-emptying only starts if the robot returns automatically to the station.
If the solutions above did not help solve the issue, contact us for further assistance.
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2000 Auto-Empty Station video guide
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