Philips Support

My Philips Avent sterilizer stopped working

Published on 2020-06-24

If your Philips Avent Sterilizer is not working anymore, there can be several reasons. Find out if you can solve this yourself.

The Philips Avent sterilizer is not cooled down

The sterilizer must cool down for about 10 minutes after a sterilizing process before you can switch it on again. Wait en retry again.

The power outlet may be at fault

Check to see if other electrical products will work on the power outlet. If so, connect the sterilizer to a working power outlet. Did this not solve the issue? Please contact us.

The sterilizer is damaged

If the Philips Avent sterilizer is damaged in any way, please contact us.

The information on this page applies to the following models: SCF285/01 , SCF286/01 , SCF922/01 .

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.