Philips Support

What issues in Philips TV are solved with a software upgrade?

Published on 2016-12-29

Every software update solves different issues. A software update ensures that your TV is performing optimally in accordance with the latest technological developments.

To check if there is new software available for your TV, you have to check if the software version on the Philips support website is higher than the software version in your TV and update it if necessary.

Follow these procedures to check the current software version on your TV.

  1. Press the [Home] button on the remote control to access the home menu.
  2. Use the [Cursor buttons] to select [Setup] and press the [OK] button to confirm.
  3. Press the cursor [Down] to select [Software update] and press the cursor [Right].
  4. Select [Current software info] to display the current software version on your TV set.

Check software version

Check the software version against the latest TV software on the Philips support website. Refer to the SOFTWARE & DRIVERS section.

  1. If the TV software version is lower than the version posted on the website, this means the software of your TV set needs to be upgraded.
  2. Follow the instruction in the user manual or readme file of the firmware upgrade on how to upgrade your software.
  3. Do not install a lower version of software than the current version installed on your product. Philips cannot be held liable or be made responsible for problems caused by a software downgrade.

The latest software solves the issues below:

NOTE: Each release contains all solutions identified in the earlier version.


  • Thai OSD translation error is corrected. (Only applicable to Country, Thailand)


  • Intermittent video drop-out for 1-2 seconds under weak signal condition


  • “Video not supported” message appears on-screen with no video displayed when you change the video source or switched on the TV from standby mode
  • TV restarts by itself when you perform a quick browse in the channel list with the remote control cursor keys


  • Initial production software

The information on this page applies to the following models: 32PFL5605/98 , 46PFL5605/98 , 40PFL5605/98 .

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