Philips Support

Wi-Fi networks compatible with Connected Philips Air Purifier

Published on 28 June 2023
Discover here which Wi-Fi networks can be used with the Connected Philips Air Purifier or Combi. 

Wi-Fi networks compatible with the Connected Philips Air Purifier

  • The Connected Philips Air Purifier is compatible with a 2.4GHz network. 
Note: It is not compatible with 5GHz networks.
  • If the router your Philips Air Purifier is connected to is dual – band and currently it is not connecting to a 2.4GHz network, please switch to another band of the same router (2.4GHz) and try to pair up again as 5GHz networks are not supported.
  • Web authentication networks are not supported. 

If the above did not solve the issue, please contact us.
Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.