Philips Sonicare DiamondClean SmartSonic electric toothbrush with app

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Thank you for your kind words! We're happy to hear that you're enjoying the Philips Sonicare DiamondClean

Hi Mr Usman, thank you for sharing your feedback, we’re sorry to hear that the noise level has affected your experience. Sonicare toothbrushes, like the DiamondClean Smart HX9924/06, use powerful vibrations to deliver an effective clean, which can sound louder than a manual toothbrush, especially if you're new to electric brushing. That said, an unusual or excessive noise may indicate something else. Here are a few things you can check: 1. Make sure the brush head is securely attached. A loose head can increase noise. 2. If the brush head is worn out, replacing it may help. 3. Try removing the brush head and turning the device on. If the noise continues, the issue may be with the handle itself. You can also visit our online troubleshooting guide: https://www.philips.ae/c-p/HX9924_06/sonicare-diamondclean-smart-sonic-electric-toothbrush-with-app/support#XC000006639 for step-by-step help or refer to your user manual. If the issue persists, your device may be eligible for warranty support ,all Sonicare brushes come with a 2-year warranty. Please don’t hesitate to contact us through our official Philips accounts on Instagram: https://www.instagram.com/philipsmiddleeast/?hl=en Facebook: https://www.facebook.com/PhilipsMiddleEast or submit a warranty request online. We're here to help 💙.