Global Philips Study - Future Health Index 2024 Reveals: Saudi Arabian Healthcare leads in the adoption of transformative technology to realize better care for more people

Most Saudi Arabian healthcare leaders (92%) believe that the use of technology to automate repetitive tasks or processes is critical for addressing staff shortages in healthcare.

Significant progress has already been made in the space of automation, including digitizing health records, automating administrative tasks, and clinical workflow management systems, to increase productivity and satisfaction among healthcare staff.

All the Saudi Arabian healthcare leaders (100%) recognize the positive impact of virtual care on easing staffing pressures and 90% say patients at their organization are positive about virtual care.

Saudi Arabian healthcare leaders have reported significant benefits of virtual care integration, including enhanced staff support for complex patient management (37%); improved patient appointment attendance (34%); creating new career options for healthcare professionals who want remote working (34%); and adding capacity to serve patients (33%).

While automation and virtual care demonstrate great potential, 100% of Saudi Arabian healthcare leaders acknowledge that data integration challenges impact care delivery.

Saudi Arabian healthcare leaders also recognize the benefits that generative AI could bring to healthcare by unlocking new efficiencies and insights from patient data. Their interest means that healthcare leaders in the Kingdom are currently investing in generative AI (41%) at a higher rate than the global average (29%).

Where once AI was used more in operational settings, today AI has already been adopted in several clinical areas such as treatment planning and in-hospital patient monitoring, (both 72%), with plans to implement AI in medication management (48%) and remote patient monitoring (37%) ranking high for the next three years.

Looking 12 months ahead, more leaders in Saudi Arabia are planning to invest in generative AI (49%) – highlighting Saudi’s Vision 2030 to become a global technology leader that empowers its people to thrive, in action.

Saudi Arabian healthcare leaders acknowledge that addressing the sector's impact on the planet is no longer a matter of if – it is a matter of how – with healthcare leaders in Saudi Arabia focused on making a positive environmental impact.

Over half of the organizations (54%) are recycling waste wherever possible, according to Saudi Arabian healthcare leaders, and 53% are implementing sustainable procurement including circular equipment.

In planning for the future, Saudi Arabian healthcare leaders are guiding the way with environmental strategies. Nearly half say within the next three years their organizations are likely to reduce energy use (49%), with a similar number planning to invest in green buildings and infrastructure (48%), selecting suppliers with sustainable targets/initiatives (47%), and using virtual care technologies/remote monitoring to reduce emissions (45%).

“At Philips, we are committed to partnering with healthcare providers on their sustainable healthcare journey,” says Sirafy. “We envision a future where everyone, regardless of who they are or where they live, can access the care they need, when they need it. This is a future built on the strength of partnerships that bring stakeholders together across the healthcare ecosystem to collaborate and develop scalable solutions. That is how we can ultimately deliver better care to more people.”