During April and May, bring your defective Philips product to ˝Ensure Services Support Center” and have it repaired or replaced by similar new product at a very competitive price!
Renew Your Old with Philips
Visit your nearest service center
Best Arabian Trading (Ensure Services) Riyadh
King Abdul Aziz Road (Old Airport Road), Backside of Orchid Al Mansour Hotel, Riyadh, Kingdom of Saudi Arabia
Map Coordinates: 24.699467,46.718695
Best Arabian Trading (Ensure Services) Jeddah
Computer City, Opp. National Guard, Palestine Street, Jeddah, Kingdom of Saudi Arabia
Map Coordinates: 21.539298,39.220154
Best Arabian Trading (Ensure Services) Khobar
Hail Centre, Damam-Khobar Highway, Rakha Crossing Road, Al Khobar, Kingdom of Saudi Arabia
Map Coordinates: 26.3588,50.189219
Our terms and conditions
- This campaign is only applicable to walk in consumers. Consumers must bring their items to a Best Arabian Trading service center in Jeddah, Riyadh, or Khobar to take part in the campaign. Items brought to our retailer partners will not be accepted.
- Items must be picked up from the service center once completed.
- Only defective items will be accepted. This will be determined by the certified Philips technician in the service center. Once submitted, consumer items will be diagnosed and a diagnosis and resolution report will be provided within 2 business days.
- The consumer should provide the offer acceptance within 2 weeks from receiving the offer. If the confirmation is not received within 2 weeks, the offer lapses and becomes invalid.
- Only Domestic Appliance and Personal Care items are included in the campaign. This includes the following categories:
| Domestic Appliances | Fryers Rice Cookers Kitchen Machines Blenders Sandwich Makers Steamers Toasters Kettles Juicers Mixers Food Processors Choppers Meat Mincers Coffee Machines Irons Steam Generators Steamers Vacuum Cleaners Stick Vacuum Cleaners |
| Personal Care | Shavers Beard Trimmers Body Groomers Nose Trimmers Multigroomers Female Epilators IPL Devices Hair Dryers Hair Curlers Hair Straighteners Hair Stylers Visapure |
6. This campaign is only applicable to items that have exceeded the warranty period.
a. Warranty will be determined as using either of the below:
i. Proof of Purchase (POP) date, when available
ii. Production date, when POP is not available
b. Repair entitlement conditions can be found here
7. When an item is repairable, the repair will be free of charge.
a. Repairable items are those for which spare parts are available and are economically feasible to repair
8. Repair will be completed within 10 business days.
9. When an item is not repairable, the consumer will be offered a discount on the standard recommended retail price of an upgraded item from the same category.
10. Discount on exchange items will follow the below matrix:
a. Based on Proof of Purchase
| Unit Age | Discount Offered |
| 3 years | 70% |
| 4 years | 60% |
| 5 years | 50% |
| 6+ years | 40% |
b. Based on Production Date
| Unit Age | Discount Offered |
| 3.5 years | 70% |
| 4.5 years | 60% |
| 5.5 years | 50% |
| 6.5+ years | 40% |